Terms and conditions

Last Updated: 29 / 01/ 2025

Welcome to Inicio Care + Support! These Terms and Conditions (“Terms”) govern your use of our website, www.iniciocare.com (“the Website”), and the services we provide. By using our Website and engaging with our services, you agree to these Terms. If you do not agree with these Terms, please do not use our Website or services.

1. General Information

Inicio Care + Support provides a range of care and support services, including disability support, aged care support, mental health services, and support for children with disabilities. Our services are designed to help individuals lead independent and fulfilling lives. These Terms apply to all users of our Website, including those who are customers, visitors, and anyone else who accesses or uses our services.

2. Services Provided

Our services include:

  • Disability Support

  • Aged Care Support

  • Support for Children with Disabilities

  • Mental Health Support

For a full description of our services, please refer to the relevant section on our Website. We reserve the right to modify or discontinue any of our services without prior notice.

3. Eligibility

By using our Website and services, you represent and warrant that you are legally able to enter into these Terms and have the capacity to use our services in accordance with Australian law.

4. User Responsibilities

You agree to:

  • Use the Website and services only for lawful purposes.

  • Not engage in any activity that may harm or interfere with the Website, or its functionality.

  • Provide accurate and complete information when booking services or communicating with us.

  • Maintain the confidentiality of any login credentials or account information.

Any misuse of our services or failure to adhere to these Terms may result in suspension or termination of access to our services.

5. Privacy Policy

Your privacy is important to us. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy. By using our services, you agree to the collection and use of your data as outlined in the Privacy Policy.

6. Payment and Fees

Payment for services is due in accordance with the terms specified at the time of booking. All fees are non-refundable unless otherwise stated. Prices are subject to change, but any price changes will be communicated to you prior to any new service or transaction.

7. Cancellation and Rescheduling

If you need to cancel or reschedule a service, please notify in advance. Cancellations or rescheduling made outside of this period may be subject to cancellation fees as outlined in our policy. Please contact us directly for further details regarding cancellations or rescheduling.

8. Intellectual Property

All content on the Website, including but not limited to text, images, logos, graphics, and videos, is the property of Inicio Care + Support or its licensors and is protected by copyright laws. You may not copy, distribute, or reproduce any content from our Website without prior written permission.

9. Limitation of Liability

Inicio Care + Support will take reasonable steps to ensure the accuracy and reliability of the information on our Website. However, we cannot guarantee that the Website will always be error-free, uninterrupted, or free from viruses. You agree to use the Website at your own risk.

To the fullest extent permitted by law, Inicio Care + Support is not liable for any direct, indirect, incidental, special, or consequential damages that arise from your use of our services or Website.

10. Third-Party Links

Our Website may contain links to third-party websites that are not owned or controlled by Inicio Care + Support. We are not responsible for the content, privacy policies, or practices of third-party websites. By using our Website, you acknowledge and agree that we are not liable for any damages or losses caused by third-party links.

11. Amendments to Terms

We may update or revise these Terms at any time, with or without notice to you. Any changes will be posted on this page, and the updated Terms will be effective as soon as they are published. By continuing to use our Website and services, you agree to be bound by the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to these Terms will be resolved in the appropriate courts in Australia.

13. Contact Us

If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us at:

Inicio Care + Support
Email: support@iniciocare.com
Phone: 0404922125

Disclaimer: This Terms and Conditions document is provided for general informational purposes and may need to be tailored to the specific needs and legal requirements of your business. It is recommended to consult with a legal professional to ensure that your terms are comprehensive and compliant with applicable laws.