Payment terms

For more detail refer to Service Agreements.

Pricing

Inicio care and support reviews and updates its fees from time to time. We endeavour to provide clients with sufficient notice, a minimum of 1 month, of any pricing changes or other changes to our terms and conditions.

Minimum Shifts

A minimum 2-hour charge applies to all shifts.

Cancellations

Customer cancellations less than 24 hours before service commencement will incur the following charges:

• Between 4 – 24 hours prior to service commencement: The Base hourly rate will be charged.

• Less than 4 hours prior to service commencement: Full price of rostered shift will be charged.