Privacy Policy
Last Updated: 29 / 01 / 2025
At Inicio Care + Support, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.iniciocare.com (“the Website”), or use our services.
By accessing or using our Website and services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.
1. Information We Collect
We collect personal information that you provide to us when you use our Website, book our services, or contact us. The types of personal information we may collect include:
Name
Contact details (email, phone number, address)
Payment information (for booking services)
Demographic information (age, gender, location)
Health-related information (when relevant to services provided)
We also collect information automatically through cookies and tracking technologies when you visit our Website, such as your IP address, browser type, and browsing activity. This information helps us improve your user experience and ensure the functionality of the Website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To provide and deliver our services to you
To process your service bookings, payments, and account management
To communicate with you about your services, inquiries, or updates
To personalise your experience on our Website
To improve the functionality and content of our Website
To comply with legal and regulatory requirements
We may also send you marketing communications or newsletters if you have opted in to receive them. You can opt out of receiving these communications at any time.
3. How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We use encryption technologies and secure servers to safeguard sensitive data, and we regularly review our security practices.
However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services to you, such as payment processors, IT support, and marketing partners. These service providers are obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information when required by law, such as in response to a subpoena or legal process, or when we believe it is necessary to protect our rights or comply with legal obligations.
5. Cookies and Tracking Technologies
Our Website uses cookies and other tracking technologies to improve your experience, analyse Website traffic, and understand how our users engage with the Website. Cookies are small text files stored on your device that enable us to recognise your browser and capture certain information.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some Website features may not function properly without cookies.
6. Your Rights and Choices
You have the right to access, update, or correct your personal information at any time. If you would like to request a copy of your information, or if you believe any of the information we hold is inaccurate, please contact us using the details provided below.
You also have the right to request that we delete your personal information, subject to any legal obligations we may have to retain it.
If you no longer wish to receive marketing communications, you can opt out by following the unsubscribe link in our emails or by contacting us directly.
7. Third-Party Websites
Our Website may contain links to third-party websites that are not owned or controlled by Inicio Care + Support. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise any of your rights under this policy, please contact us at:
Inicio Care + Support
Email: support@iniciocare.com
Phone: 0404 922 125
Website: www.iniciocare.com
Disclaimer: This Privacy Policy is intended to provide a general overview of how we handle your personal information. It is recommended to seek legal advice to ensure full compliance with relevant laws in your jurisdiction.